Shipping freight may seem straightforward—until something goes wrong. At MKT Courier and Cartage, we’ve seen firsthand how small missteps can lead to delays, added costs, or damaged goods. The good news? Most of these problems are easily avoidable.

Here are five common freight delivery mistakes businesses make—and how you can prevent them to keep your shipments running smoothly.

1. Poor Labeling and Documentation

One of the biggest causes of delivery delays is inaccurate or incomplete labeling. When freight lacks proper information, it risks being misrouted, delayed, or even lost.

Avoid it by:

• Clearly labeling each item with the correct destination
• Including sender and receiver contact details
• Using durable labels that won’t fade or peel
• Ensuring the documentation matches the physical goods

MKT Tip: We double-check paperwork before loading to catch errors early.

2. Underestimating Delivery Times

Many businesses assume next-day or same-day delivery is always possible, regardless of the freight type or volume. While we offer fast turnaround options, not every delivery fits a tight window.

Avoid it by:

• Communicating deadlines in advance
• Factoring in traffic, freight size, and loading/unloading time
• Choosing realistic timeframes for large or sensitive loads

MKT Tip: Our team helps you plan ahead to avoid last-minute rush fees or disappointment.

3. Incorrect Weight or Dimensions

If your freight is heavier or larger than stated, it can affect vehicle planning, space allocation, and pricing. This often leads to delays or unexpected fees.

Avoid it by:

• Accurately measuring and weighing all items
• Using pallets for bulk goods where possible
• Informing us of special requirements (e.g., forklift access)

MKT Tip: We’re happy to provide advice on packaging and measurement best practices.

4. Choosing the Wrong Delivery Partner

Not all logistics providers are created equal. Some are great with small parcels, but not equipped for cartage. Others may lack local knowledge or proper handling equipment.

Avoid it by:

• Checking if your delivery partner has experience with freight similar to yours
• Asking about their fleet, handling capacity, and delivery tracking
• Reading client reviews or asking for references

MKT Tip: We offer both courier and cartage services, so we’ll always match the right vehicle and team to your delivery.

5. Skipping Insurance on High-Value Items

It’s tempting to skip insurance to save on upfront costs. But if your freight is valuable or fragile, the risk isn’t worth it.

Avoid it by:

• Discussing insurance options with your logistics provider
• Considering coverage for loss, theft, and damage
• Keeping documentation for high-value items

MKT Tip: We offer insurance options to give you peace of mind—especially for sensitive or high-value freight.

Avoid Mistakes. Deliver with Confidence.

At MKT Courier and Cartage, we don’t just move freight—we help businesses move smarter. Our experienced drivers, reliable scheduling, and transparent communication ensure your deliveries arrive on time and in top condition.

📞 Ready to ship with confidence?
Contact us today or get a free quote—we’re here to help you avoid costly mistakes and keep your freight moving.